Our values
By adding the use of certified interpreters to our values, Maine Connect Care underscores its commitment to providing a higher level of care and inclusivity by ensuring accurate communication, cultural understanding, and enhanced accessibility for individuals from diverse linguistic backgrounds, particularly refugees.
Compassion
We approach our work with deep empathy and understanding, recognizing the unique experiences and challenges faced by refugees. We provide care and support with kindness, sensitivity, and cultural humility, using certified interpreters to ensure effective communication and a higher level of care.
Empowerment
We believe in empowering individuals to take charge of their own health and well-being. We support our clients in making informed decisions, setting goals, and building the skills necessary to lead fulfilling lives, facilitated by certified interpreters who help bridge language barriers and facilitate effective communication.
Collaboration
We foster collaboration among our multidisciplinary team, clients, and community partners. By working together, we create a supportive network that promotes holistic healing and community resilience, aided by certified interpreters who facilitate inclusive and collaborative communication.
Cultural Responsiveness
We embrace and celebrate diversity, recognizing that each individual's cultural background influences their health beliefs and practices. We strive to provide culturally responsive care that respects and incorporates cultural values, customs, and traditions, with the support of certified interpreters who ensure accurate interpretation and cultural understanding.
Excellence
We are committed to delivering services of the highest quality. We continuously seek to enhance our knowledge and skills, staying up to date with evidence-based practices, and striving for excellence in all aspects of our work. We maintain a commitment to excellence by utilizing certified interpreters who uphold professional standards and ensure accurate communication.
Integrity
We uphold the highest ethical standards in our interactions with clients, colleagues, and the community. We maintain confidentiality, respect autonomy, and prioritize the well-being and rights of the individuals we serve. We also ensure integrity in communication through certified interpreters who adhere to strict ethical guidelines.
Trauma-Informed Care
We recognize the pervasive impact of trauma and prioritize creating a safe and supportive environment for healing. We integrate trauma-informed practices into our services, promoting resilience, recovery, and growth. We also employ certified interpreters who are trained in trauma-informed care, ensuring sensitive and trauma-aware communication.